What if I need to cancel or reschedule an appointment?

  • You have access any time to scheduling through the private member portal, My Parsley Health, so it’s easy to reschedule or cancel appointments in advance.
  • We do not charge for your first missed visit. After that, there is a 24-hour cancellation policy for all appointments with a doctor or health coach. Cancelling with less than 24 hours notice will result in a $50 charge to the credit card on file.
  • If you do not show up for an office, phone, or video visit without contacting our team, you will be charged $100. However, you will still be able to reschedule that visit. In other words, the visit won't be forfeited.

Still need help? Contact Us Contact Us