How do I check with my insurance?

To learn how to better understand your coverage before moving forward with any testing, we suggest speaking with a representative from your insurance plan directly. To find out which lab is in-network with your plan, you can either call the Member Services number printed on your insurance card, or log in to your insurance provider’s member portal to find out which labs are preferred in your plan, such as Quest, LabCorp, or Bioreference.

Blood work is billed directly from the processing lab facility to your insurance plan on file. The remaining cost can vary depending on your insurance plan type and benefits, such as copayment, deductible, and out-of-pocket maximum. If you are using insurance for your blood work, Parsley is unable to provide a cash estimate for the remaining out-of-pocket costs.

If you do not have insurance or do not wish to use insurance, please reach out to your care manager for more information for our alternative out-of-pocket testing options.

When speaking with a representative from your insurance company, many members find it helpful to ask a few of the following questions:

  • What percentage of in-network diagnostic laboratory services are covered by my plan?
  • I’m working with an out-of-network provider. Do I have out-of-network lab coverage?
  • What is my preferred in-network lab provider? Can I complete testing at BioReference, Quest, or LabCorp?
  • What is my current deductible status?
  • What coverage can I expect for the following testing? Ask your medical team for a CPT document for your specific lab order, which will include both the billable CPT and ICD-10 diagnosis codes associated with your order. By providing these codes, a representative will be able to advise which tests are eligible for coverage based on your plan. Upon request, this CPT document will be uploaded to My Parsley Health portal under the “Labs" section labeled accordingly.

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