Common Questions & Membership Support

• Can Parsley Health be my primary care physician?
• What if I don’t live near a Parsley Health location? Am I required to come into the office?
• What are your office hours?
• What if I don’t live in the U.S.?
• Do you provide urgent or acute care?
• Is Parsley Health considered a specialist?
• Where is Parsley Health located?
• What kind of providers will I see?
• What if I change my mind about my membership?

• Do I need health insurance if I have a Parsley Health membership?
• Can I use insurance for the cost of my Parsley membership? If so, how?
• How do I check with my insurance?
• Are supplements or specialty testing covered by insurance?
• Can I use my FSA or HSA for my membership or other costs?
• I have out-of-network benefits. Will they cover the cost of Parsley Health?
• I am a Medicare beneficiary. What does this mean for coverage?

• Is testing included in my membership fee?
• What types of advanced testing does Parsley Health offer?
• What do I need to know about diagnostic testing at Parsley Health?
• Where can I complete my testing?
• Can I send you lab results before my visit?
• How should I prepare for my lab visit?
• How do I complete my specialty test kit?
• Do I need to fast before I get my blood drawn?
• When can I complete my advanced testing?
• What costs can I expect to see for bloodwork?

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• What's included in my plan?
• When will Parsley Health be available in my state?
• When does my membership start?
• What is the cost of membership?
• What does unlimited messaging include?
• Can I transfer my Parsley Health membership if I move?
• What if I need to cancel or reschedule an appointment?
• Why do you have a waitlist?
• What does an online visit mean?
• What is the Annual Plan cancellation policy?

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